Friday, February 29, 2008 

Hosted Telephony Services

To get our heads around the state of play in the realm of hosted telephony services, we talked to industry expert Paul Desbois.

Q. Hi Paul, I'd like you to imagine I am a novice in this marketplace. I could be running a call centre for instance, but want to streamline my operation and learn a little about the how's and why's of Hosted services. What can you tell me.

Paul: Let's go into some background first, and go from there.

There are two primary technology environments inside any business that have to communicate: one is telephony and the other is the IT environment. For telephony we're looking at telephones, modems, things that connect to the network but all in all people think of this as voice.

On the IT side you're talking about database applications specific to running a business. People tend to think of that as data. Today, using ISDN and VoIP the two are being combined under the one umbrella. However, people still perceive them as different things - telecoms for voice and computers for data.

Today, every business goes out and buys a telephone system and in making that decision about what telephone system to purchase they have to look at their voice applications and what they want to do with their inbound and outbound voice calls. There are questions in people's minds today about what is the future of voice technology going to look like; historically it's been something called TDM* and the future looks like something called VoIP. There is the question of which of these technologies to go for, what are the kind of applications that you're going to be able to run on those technologies and what services as a business are going to needed in the future.

And then there is the issue of staying ahead of the competition.

There can be significant costs in setting up a business to be able to compete in a given environment, so we are looking at capital expenditure to buy in technologies, both IT technologies and Telecom technologies necessary to be able to compete.

As a hosting company we move with the times, take on the burden of capital expenditure so our customers can just get on with what they do best.

Q. Explain the value of VoIP to me..

Paul: It seems that many people are lured by the perception that VoIP is free, however unless you use a client like Skype it is just another method of voice transmission.

VoIP is still an immature technology. It was originally designed for video conferencing. Video conferencing required a protocol to allow people to actually tie up video data with voice data and synchronise the two.

However with traditional telephony you have dedicated bandwidth, you have copper or an ISDN line between the connected points. With VoIP you have to deal with something called contention ratios, which is where the amount of data that you're sending has to compete for bandwidth with other data. This can give you latency issues.

Latency is the lag in the time it takes for the data to get from point A to point B. Over a standard telephone the human ear can handle about 126 Milliseconds of latency before the conversation starts to sound really affected Over standard telephone you have around about 40 Milliseconds of latency, which is virtually real time as far as the human ear is concerned.

The problem with VoIP, is that when you take voice and turn it into data to travel down the network, you have to go through a codec - you have to basically convert it from analogue, which is what you hear in the real world, to digital. Every time you do that there is a certain amount of processing power required which takes about 30 Milliseconds. So, if you have more than 2 or 3 codex in the network between caller A and caller B, you will have latency beyond that of which people will be able to accept it as a valid service. You can also get a certain amount of data that just disappears and so the voice can break-up.

Q: So how does this all relate to hosted services?

Paul: Hosting actually sits and straddles both technologies, so a true hosting company should be able to provide VoIP and TDM options, which gives the customer the choice of which type of service to go for.

Another benefit of being with a hosted company is that they would have installed systems within co-location facilities that are built specifically for housing data centres, so they are conditioned units to control the ambient temperature. They have high speed, high capacity data network switches that can carry VoIP traffic, and the whole environment is geared to high performance and high availability. So, from a client's point of view a hosted service has already dealt with all of the technical issues with regards to what to buy, how to set it up and where to install it.

Q: Typically what sort of telephony services can you get on a hosted basis?

Paul: Telephony applications are all based on four fundamental building blocks.

  1. Switching and routing which some people think of as ACD. The ability to route calls intelligently - switching and routing is a primary function and it's what telecoms is all about.
  2. Messaging, the ability to play people messages, deliver messages or take messages. Messaging includes things like voicemail, fax, email, SNS.
  3. IVR (Interactive Voice Response). Everyone knows it as "press 1 for sales, press 2 for accounts" it's the ability for someone to go through a menu driven system, to choose options and allow them to orientate themselves without the assistance of a live person. Historically that's been done using D2F (press 1 press 2) but this is changing to speech recognition..
  4. Conferencing, which gives you the ability for more than one person to talk to each other at the same time.
So, with those four building blocks we can then think of any telephony application, any communication application imaginable and we can build it. Typically at the moment the major areas of interest are inbound ACD - the ability to handle inbound caller traffic and distribute it to the right individuals/departments and to report on that and to understand the effect on the business of your inbound traffic.

There's the outbound side which is the ability for you to connect to the outside world and dialler technologies like predictive dialling.

Q: What kinds of companies are going for Hosted services?

Paul: Most companies have room for hosted services in their setups:

You have the new company with the opportunity to install completely new technology. For them there is a serious decision as to whether they go for the capital expenditure route of buying physical systems to install in the new office, or whether they go for a hosted model where they avoid those.

You have the company with some old systems, some historical investment but a perception that they need to move upward and gain access to new applications and services, or that they need to enhance their existing platforms but don't again want to go through the capital expenditure of upgrading or replacing their legacy systems and again, they are able to go to a hosted supplier that has already made that investment, that is moving with the latest technologies and can make these services available on a Pay As You Go basis that the business can now run as an operating expenditure.

I could go on, but you can see that it can be a sound technological and financial decision to go hosted.

Q: So people can put off making technological choices that might not have an answer right now?

Paul: Yes. With IVR systems, telephone systems, computer systems, CRM environments etc, a lot of work can go into understanding the technology. There are normally a number of different costs attached to that; there are the upfront costs of investment in consultancy, some upfront costs in buying systems. Then there's the actual cost of ownership - training, maintenance etc. One of the most difficult things is actually what hardware technology to buy because it has to grow with you and allow you to fulfil the requirements of that technology. Hosting provides you with an existing environment that has already been designed very effectively, so you avoid having to make a decision today that you can put off till tomorrow because with hosting you can go with existing platforms in technology - but importantly you can choose the things that you want in the form of a shopping list, and go through a learning curve without having the initial investment of buying the hardware.

Q: Give me a scenario?

Paul: Let's take as an example a virtual call centre.

A hosted service allows calls to be routed to different agents, for customers to feel as if they are in one environment whereas there is no need for the company to operate this way at all.

Billing and statistics also come from one central source, so it ties up all of the loose ends. Our call centre solutions involve all that hosted telephony can offer in one place.

Q: What are peoples fears about going for hosted services?

Paul: It seems complicated at the outset because there are so many possibilities on offer. That's where we are here to help.

Q: Where do people start?

Paul: They would normally trial something like call recording because it's not an intrusive application. It's something that happens in the background and doesn't normally affect any of the existing processes. People can see benefits like access via the web to the recordings, stats as well as the reduced charges for their outbound telephony.

Q: So people can save money?

Paul: As a hosting company we generate lots of traffic and as such we're able to negotiate very considerable discounting. We pass this on to our clients.

Q: Are many people using hosted services right now?

Paul: Virtually everyone is using some form of hosted service already. If you use a mobile phone you're actually using a hosted service, because a lot of intelligence that runs on that phone is actually held at a central office location, so if you're with O2 or Vodafone they have systems that host your voicemail, they have IVR and you're mobile is just an access device. Typically the cost of the technology is supplemented by the contract you are on. So, you may have bought your phone for a few pounds when in fact the retail price of that phone may be hundreds of pounds and you are now paying for that technology over a period of time, based on a contract with the spend value per month which goes to that provider. So everyone is actually using hosting in some fashion or another.

Regarding market share, I estimate that 1% of the UK market would recognise themselves as hosting some sort of the telecoms service today. In North America it is much more. An example is that mail order companies can ship products with a service number attached to it, so if it arrives damaged there is a phone number on there that people can ring which will take you through to someone that can help you - in America 96% have this, in the UK it is more like 20%.

Q: What would you ask your hosting company?

Paul: The first thing to know is where have they co-located their equipment. You need a high capacity/high available environment with a lot of resilient architecture. What that means is that you want a co-location that has got environmental controls, is a manned facility with an engineer on site to deal with problems 24/7.

Thanks Paul.

*TDM Time Division Multiplexing is a method where lots of signals are combined for transmission on a single communications channel or line. Each signal is broken up into lots of segments, each having short duration.

OPEX Call Centre Solutions and Contact Centre Services offer comprehensive hosted telephony services. Paul Desbois can be contacted at http://www.opexhosting.com and can advise on VOIP, hosted in network ACD, conference call services and self service ivr.



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Unsecured Personal Loans - Realize Wishes Without Any Risk

Most personal unsecured loans offer a typical APR of 6.1%. With personal unsecured loans, one can borrow amounts between 1,000 and 25,000 and what is more; the money is transferred directly to ones bank account with the option of applying for a three month repayment holiday.

The best method to look for a personal unsecured loan is to search online. It is easy to compare and evaluate the many rates of interests that are available to find the one that best suits the needs. The loan calculator can be used to calculate the monthly repayments and the consolidation calculator could determine how an unsecured personal loan could replace all the existing monetary monthly commitments. Online quotes are only illustrative; the actual rates depend on ones credit evaluation. It is important for this particular reason to read the terms of the agreement carefully for hidden costs. Bad credit is nevertheless, an issue. However, there are many companies that specialize in providing with unsecured personal bad credit loans. The only prerequisite is that one has to be employed and to prove so, the last three months salary slips are necessary or the last two years audited counts/tax assessments, if self employed. One may use the unsecured personal loan for any purpose, such as buying a car, home improvements or repaying existing debts. These loans are easy to apply for and fast as well. Most unsecured personal loans are sanctioned within 24 hours.

There are a few conditions that are applicable; All applicants must be aged at least 18. The offers can be withdrawn at any time without any prior notice, also the written quotes are available on request and the amount must be paid back by direct debit. For a small extra fee, most companies deposit the loan in your bank account the very same day. This is called express service; alternatively, one may chose to have funds transferred over a period of a week. There are no extra charges in this case. The rates of interest are fixed, hence inflation does not make a difference, repayments will still be affordable and can be over a period of a few months to even ten years.

It is therefore obvious that unsecured personal loans are the answer to a major chunk of the financial crisis one might face in ones day to day life.

Jennifer Morva has been associated with Bad Credit Personal Loans. Having completed his Masters in Finance from Lancaster University Management School, he undertook to provide useful advice through his articles that have been found very useful by the residents of the UK. To find secured loans, personal loans, bad credit loans, Bad credit personal loans visit http://www.badcreditpersonalloans.org.uk



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Things To Muse While Buying Bluetooth Headsets

Due to fast changing lifestyle, often we get peeved while tying a wired headset to our cellphone. For many and on various occasions, wired bluetooth headset may be a comforting tool, but suppose a time when you are physically too busy to put the wired headset, and you have to talk to your clients. Importance of bluetooth headsets can be understood with a simple calculation. With its help, you can pick your call even when your cellphone is locked in briefcase, and you are driving. Even bluetooth headset can be used while teleconferencing, and can be connected to your computer as well.

Lack of technical information often misleads us, and we fall buying the wrong accessories. If you are supposed to buy a bluetooth headset in near future, you must be aware of factors you need to know while buying. Basically, there are three important things, design, comfort and pricing, which help you to choose the best bluetooth headsets. Unlike a wired headset, there is greater possibility for bluetooth headset manufacturers to experience in its design variation. This way, it becomes a bit tougher to choose a right design for your headset. Critics advice that one should better go for a traditional and light weight version headset.

Comfort and price are other important factor you have to consider while buying bluetooth headsets. Make sure the headset you are buying is comfortable to put over, and are handy even when you have to put it over for hours. Headsets which have loop around the ear are more comfortable. Last but not the least, pricing is one of the most important factor affecting your buying decision. A bluetooth headset may cost you 30 and even 200. So, according to features the headset have, and your budget, you have to select the headset you need to buy. Thus, musing such factors can be of great use while planning to buy a bluetooth headset.

Dennis Jaylon is a renowned business writer who has years of experience in writing technical reviews, product descriptions and product feature analysis of technical gadgets and gizmos. He has won appreciation especially for enlightening people about the latest communication gizmos...the Headsets



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Why The Buzz About Call Capture?

You may have heard the buzz on the grapevine about toll free call number capture systems. It is not because they are new. They have been around for some time now. The news about this powerful lead generating technology is that it is not just for real estate agents anymore. Companies have responded to increased demand by those in the mortgage industry who want to take advantage of the benefits this technology has to offer too. Call capture companies have created a unique toll free call capture system that allows mortgage brokers and real estate agents to forge mutually beneficial relationships.

It used to be that real estate agents were the only professionals reaping the benefits of a toll free number call capture system. Savvy agents have been using toll free number call capture systems to get more listings, make more sales and get more leads for years now. The agents use their toll free numbers on sign riders for 24/7 information about their properties as well as offer 24/7 recorded information as an expert on buying and selling homes. Each call that comes in is a captured, qualified lead. These original systems are designed to work with one agent with one voicemail box. With the new call capture systems inspired by mortgage brokers, you can have virtually an unlimited number of users on one system. Now mortgage brokers are getting in on the game too and here are a couple of reasons why.

Mutually Beneficial Relationships
Relationships in business are powerful, some would say vital. For mortgage brokers, there are few relationships that can benefit their business more than the ones that they establish with real estate agents in their area. As we already know, real estate agents use toll free number call capture systems to generate leads and get more listings. Armed with this knowledge brokers are buying multiple user toll free number call capture systems and offering their use for real estate agents in their area. Mortgage professionals can forge strong, lasting relationships with real estate professionals by providing them with a system that is vital to their success, an effective, state-of-the-art lead generation solution. At the same time, it allows mortgage professionals and real estate professionals an easy, fast and inexpensive way to generate leads simultaneously.

Lead Generation
The number one challenge mortgage brokers face today is the continuous need to have someone waiting in line to do business with them. Coupled with the extremely competitive nature of the mortgage business, the Do Not Call List also makes it difficult for a mortgage broker to get new clients. Toll free number call capture systems allow brokers to capture quality leads 24/7. As a real estate agent uses the system provided by the broker, and encourages people to call in for information about property listings or free information about buying and selling homes, the leads are available to both the agent and the broker. After all, anyone buying or selling a home is often also in the market for a home mortgage. An added advantage to these newly designed toll free number call capture systems is complete administrative control by the owner. This allows the broker to be sure that they are getting all leads coming into the system, run reports on call usage and assign listing extensions as they choose.

The new spin on this old technology has created quite a buzz. Mortgage brokers and real estate agents are now able to work together like never before. With the ability for mortgage brokers to establish strong relationships with real estate agents and share leads it's a win-win situation. Check it out for yourself and see what all the buzz is about.

Brandi Cummings, a leading telecommunications consultant specializing in 800 number call capture technology, recommends you check out RealtyOne800, an established 800 call capture provider: http://www.realtyone800.com



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Making Money from Parked Domains

Let me tell you a true story. A friend of my who likes to collect domain names was describing a few that he had acquired. While he has a wide range of domains in various categories, these particular domains were all related to web hosting.

Some of the domain names were similar to existing web hosting company names (or derivatives of web hosting company names). Others simply had hosting, host, or a related term in the domain itself.

So my friend and I were talking and he said something like, Yeah, its a shame if only I had the time to develop some content for some of these domains then I might make some money form them. It turns out that he had no content on any of the domains just parked pages, or no content at all. When I investigated the domains, it turned out that there was a small but steady traffic stream that visited these domains. Some simply typed in the domain, others apparently found the domain through a search engine that had categorized the parked page.

So I suggested the following to him why not use a service that will take the domain as is with no content whatsoever and suggest search options that generate revenue for each click? He took my advice, grudgingly I might add, and guess what? He made $50 the first month from just a few of his domains.

He was so excited that he asked what he might do to further increase his revenues from his domain names. I suggested that he use his parking pages (these can be customized with some hosts) to test banners from affiliate programs with the highest paying hosting companies. He placed only three banners at the top of his pages with a brief description of the companys product offerings taken straight from their web sites. This also proved to be a great success and his revenue stream increased.

My friend has since invested some time and energy in monetizing his other domains. He has either pointed the domains to a pay per click search engine, or listed affiliate links on almost every domain. This has turned a lackluster domain speculation business into a profit generating pay per click and affiliate business that requires almost no effort to maintain. Needless to say, my friend has taken my out to lunch a couple of times since then.

If you have parked domains and what to try getting paid for search results on those pages, check out this service offered by Sedo (there are others out there as well):

http://www.sedo.com/services/parking.php3

Good luck in transforming your parked domains into cold, hard cash!

About The Author

Derek Vaughan has been actively marketing on the Internet since 1995. Mr. Vaughan has marketed products at the Walt Disney Company as the online marketing manager of ecommerce for ESPN.com. Mr. Vaughan is also the founder of Cheap Hosting Directory - a web hosting review site. Mr. Vaughan holds degrees from both the Indiana University and Purdue University. He has also received a Master of Business Administration degree from the Owen School at Vanderbilt University. Cheap Hosting Directory - http://www.cheaphostingdirectory.com - is a part of TechPad Agency's network of web hosting portals.



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5 Steps to Choosing the Right Martial Art for You

One of the questions I get asked most frequently, in several different variations is about which martial art an individual should study. Generally which martial art, and more importantly which school to choose are fundamental decisions someone should make. My answer is usually something along the lines of, choose the school and the system that you are going to stick with and stay with it for the rest of your life.

The reality is that the answer is going to be different for every person. What I will attempt to do in this article is give you a set of general guidelines. I will talk in very broad terms about different martial arts, and what to look for in a school. Ultimately every teacher, at every school, in every system is going to be completely different.

1. Dispelling a common myth

Just like with religion and politics, many people honestly believe that what they do is the best thing in the world. One only has to make a cursory study of the psychological principle of cognitive dissonance to see why this is so. So many schools out there claim to be teaching, the ultimate, deadliest, most secret, guarded system of self defense ever invented by the gods of combat. To be quite blunt they are full of crap.

In one respect, much of this stuff is a marketing stance. Heck, everybody wants to study the best thing in the world. If such a thing existed everybody would study it. Some martial arts schools can become very cult like as well, and this is where the cognitive dissonance comes in. The practitioners actually believe their marketing stuff.

The truth is that style is not going to fight for you you are. Every person is different and there is not one best system for everyone. It would be quite scary for me to face a sumo wrestler in combat, but it would also be silly for me to expect to take up Sumo and be good at it.

Claims of superior systems that can make you as deadly as a Navy SEAL in 24 hours also stem from American culture. It is unfortunate that we of the MTV and Internet generation are always looking for a shortcut, a quick fix. It makes many of us miss a lot of very valuable and important stuff.

2. Lets start with you

If I can help you answer a few key questions about yourself and your interests, you will have done most of the work toward picking out a martial arts school that is best for you.

First and foremost, what do you want to get out of martial arts training? Yes, yes, I know you want to learn self defense put that on the list. But people study martial arts for a variety of reasons. You want to get some exercise, you want to meet new people, you want to get rid of stress, you want a new hobby, and you think the uniforms look cool. Really think about it and write down your reasons. Everything is valid and your reasons are your own. Then I would prioritize your reasons which ones are more important than others. Maybe getting into shape is your main goal if so, that may help determine a place to study.

3. What style?

Now, lets talk a little bit about systems or styles. A system is just the type of martial art you will be studying like Karate, Kendo, or Kung Fu. The differences between styles may also help you to determine where to look.

The main difference between most martial arts style is focus. Some arts like Tae Kwon do focus on large kicking movements, while others like Kendo focus on a particular weapon. Body type and interest (as we discussed before) will help you think a little about style focus. For example: I am built like a fireplug short and wide, am somewhat slow and am very interested in the self defense aspect of training. Ketsugo Jujutsu turned out to be the best style for me as it focused on unbalancing the opponent, the kicks were low to the ground, and the fighting in close where we short guys excel.

Beyond focus is a scale of formality to informality. To me formality is a measure of emphasis on things like training etiquette, ceremony, style of dress, method of addressing seniors etc. Many Japanese and Korean styles are very formal. On the far end of the informal scale you might have a cardio kickboxing class at local gym. On the far end of the formal scale you might have a style like Kendo which places a lot of emphasis on appearance and etiquette.

Neither formal nor informal is better or worse; it is a matter of preference. I personally enjoy some of the formalities of traditional Japanese martial arts. For me they build character and shape a strong state of mind that carries over into day to day life. For others, the formalities may be difficult to grasp and they may wish for something less formal.

The following is a list of styles I have arranged from most to least formal. This arrangement is from my own best knowledge and is neither absolute nor inclusive. Many would rightfully disagree with where I have placed things on the list, but this is meant to be a general guideline. Again, every single teacher in every different school is going to be different. This is meant as a starting point:

-Formal

  • Kendo / Kumdo
  • Aikido
  • Tae Kwon Do
  • Karate
  • Jujutsu
  • Kung Fu
  • Silat
  • Ninjutsu
  • Tai Chi / Bagua / Hsing-yi
  • Arnis / Kali / Escima
  • Capoeira
  • Kickboxing
  • Boxing
-Informal

While youre on the web already, it would pay off to do some research. Look up a few sites for a few of the styles I have listed here. Get some general information about focus and formality. See what strikes you as interesting. Make a small list of styles you might be interested in pursuing.

4. Practical Issues

OK, now youve done some soul searching and some research and you have a list of styles you might be interested in learning. Now we have to talk a little bit about lifestyle. If Kendo interests you, but the nearest school is 200 miles away it may not be a practical choice.

You can certainly look through your yellow pages to find schools close to you or ask people you know if they know of any schools. A word to the wise: friends will always try to get you to come to their school and may get offended of you dont or if you visit and then dont want to sign up. Thats definitely something to consider.

Some practical things to consider are school location and proximity to home / work, costs and your ability to pay dues and other fees, class schedule and how it fits into your schedule. Other things may also be important to you like parking, and facilities write them down.

You should narrow down your potential list of schools based on your criteria, but you should still plan on visiting more than one to give you a sense of comparison.

5. Choosing a school

The following are a list of things I suggest you look for when choosing a school or instructor. To me, these factors are more important than any other of the above factors and can make or break your martial arts experience.

When you call the school, are all your questions answered, and answered honestly? Sometimes someone will answer the phone that may not be able to answer all your questions. They should pass you on to someone who can , or have someone call you back.

Every school out there should offer at least one free trial class before you sign up. How else can you determine if you want to study there? Your best bet is to try out several different schools to give you some comparison.

When you visit the school, is the practice safe, or are students allowed to train in dangerous ways or without proper supervision?

Is the school itself hygienic and free from unsafe conditions?

Do students and teachers show respect toward everyone? This extends beyond formal bowing and address to making sure everyone is learning and nobody is being abused.

Be prepared that many schools these days require a contract like a health club. Make sure you are clear on the terms of the contract if you do decide to sign one, and do not be afraid to walk out if you are uncomfortable with the terms.

Be very wary of cult-like schools that try to up-sell you to intensified black belt programs and the like. While some of these may be legitimate, there are many scam artists in black belts out there. You should be very clear about what you are paying for up front.

Do the teacher and senior students display a lot of skill in the art they are teaching? This may be hard to determine since great martial artists are often very subtle. However, the teacher and students should display knowledge, skill, and balance which might be more obvious.

Most importantly, trust your instincts. If something about the school doesnt sit right with you, then it probably isnt right. Look out for the fast talking salesman who tries to sweep your concerns under the rug.

Remember that choosing the right teacher and the right school is more important than the actual style. If you choose a school that you enjoy, study with a teacher you like, and train with students that inspire you you are likely to stick with your martial art. The longer you stick with it the better youll get. Hopefully you will discover a very positive lifelong journey that will shower hidden benefits on you as my martial art has upon me.

John Moore is a recognized expert in personal protection and a founder of Martial Training Systems LLC. He resides in Boston and provides professional consultation and training, products, and services related to self-defense and physical conditioning. He has trained in martial arts since the age of 10 including Arnis, Kenpo, Kyokushinkai, and Ketsugo Jujutsu - in which he holds an advanced black belt. He is a sought-after speaker, entrepreneur, and author - spending 90% of his time consulting in the corporate world. See http://www.martialtrainingsystems.com for more information.



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Rain Shut Off Devices for Automatic Lawn Sprinkler Systems

Automatic sprinkler system controllers are programmed to go on and off on a certain day and at a certain time. The controller does not know if it is sunny and dry outside or raining. For this reason every lawn sprinkler system should have a rain sensor.

The rain sensor determines whether or not enough rainfall has occurred in order to skip an irrigation cycle. There are three basic types of rain sensors. They all serve the same purpose: keeping your system from over-watering the turf or your garden. How does it do that? The electrical connection between the sensor and your sprinkler system controller is interrupted when a certain amount of rain triggers the device. The sensor breaks the electrical connection so that electricity cannot flow to either the sprinkler valves or to a pump start (if your system is on a well without a pressure tank).

One type breaks the connection by weighing the water in a rainfall collection cup. The problem with this type is that leaves, sticks, or the occasional lizard will find its way into the collection cup and therefore turning off the system.

The next type uses electrodes to determine how much water is in the collection cup. This kind of rain sensor device also has a system problem of collecting things other than rainfall in the collection cup.

The most common type of rain sensor used by professionals is the expansion disk device. This kind of sensor does not use a collection cup; instead rainfall causes cork disks to expand. This device uses a pressure switch to break the electrical connection. These can be adjusted in increments of to the desired rain fall setting. This adjustment is usually set to turn off the sprinklers after of rain has fallen.

The most important aspect of installing a rain sensor is where to place it. It should be installed in an area that is unobstructed by trees, roof over hangs, or anything else that might block rain from getting to the sensor. If it is a wired sensor, placement is generally near the sprinkler controller. The wires should be connected inside the controllers valve wiring panel. This allows for easier electrical trouble-shooting of the system as the sensor can be easily disconnected.

In the last few years, FM wireless rain sensors have become very popular. Although they are more expensive than the wired devices, the ease of installation and increased placement options offset the cost. Most wireless units come with by-pass switches built into the device. Some digital controllers also offer by-pass options for both wired devices and wireless rain sensors.

No matter the type of rain sensor type that you choose, all rain sensors offer many advantages over not adding this detector to your automatic sprinkler system. Some of the immediate and long term benefits include:
Saves Money. Whether you pay for city water or spend electricity running a pump, the money you save over time will more than pay for the rain sensor.
Extends Sprinkler System Life Span. Irrigation systems are made up of moving parts. If the system parts are utilized less frequently (during the rainy season), they last longer.
Protects Water Resources. By limiting the over use of your sprinkler system, rain sensors reduce excess water run-off that carries fertilizers and pest control chemicals into our shared water supply.
Conserves Water. Less water is wasted when less supplemental water is needed for your turf and in your garden.

How much money can you save with a rain sensor device?

It will vary based on your water source (city, re-claim, or well) and where you live (water costs, electrical rate, climate). Here is one example that demonstrates the benefits listed above:
Seminole County, Florida.
System Description:
Designed to irrigate a quarter acre of grass and programmed to apply of water every time the system runs.
This schedule would equal 6,788 gallons per irrigation cycle.
This system (on City Water) pays $2.30 per thousand gallons.
Every time the rains sensor interrupts a sprinkler cycle, you would save $15.61

According to a recent study in Florida, the use of a rain sensor device averaged a 45% savings in water for single-family residential water usage.

The next time you see a sprinkler system running in the rain, you now know it doesnt have to be that way. Rain sensors are affordable solutions to conserving our water, protecting our water resources, and saving you money.

Craig Borglum CIC/CID/CLIA is a Certified and Licensed Irrigation Specialist in Central Florida. More information and articles on how-to irrigation solutions, click on sprinkler repair. A comprehensive Lawn Sprinkler Repair DVD is available at http://www.IrrigationRepair.com



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Insurance Sales Training - You're Taught To Do It The Hard Way

There have been too few changes in insurance sales training over the last 50 years. Can you even imagine trying to use 50 year old tools to perform your daily tasks even such simple things as doing your laundry, cooking, or mowing the lawn? Just think how hard that would be, how ineffective. Yet if you practice and follow the direction that your insurance sales training is telling you to, you are virtually doing the same thing.

One of the first things youre taught in your insurance sales training is to come up with a list of the names of at least 50 people who know you well enough to have an appointment with you. Ok, thats good in that it gets you to start practicing in a safe environment. But your current training falls short because you really dont know how to capitalize on that list. Many of the people on your list already have relationships with other agents and arent going to transfer their business to you, so you need to know how to help them to help you. These are the people who should be most interested and willing to help you if they only knew how.

Cold calling is an old insurance sales training favorite. The theory goes that if you just make so many calls you will talk to so many people and so many of them will give you an appointment. How many of you like making endless dials to talk to a hand full of people who are annoyed that you are rudely interrupting them, and then trying to twist their arm into meeting with you? With the do not call list and additional regulations in the health insurance industry this is an even harder way to try to succeed. Plus the phone scripts youre using couldnt be much worse. Doesnt it just make a whole lot more sense to make phone calls after you have a connection with someone rather than to start a connection?

The biggest red flag flaw in your current insurance sales training, is that no one is teaching you how to fill your sales funnel with the right people. The right people are the people who are most likely to do business with you. Plus you have to know how to pre-qualify even the right people if you want to be productive and start putting money in your bank account.

Your current insurance sales training teaches you a mediocre way of getting referrals. To get really good referrals you need to follow a fail-safe sales process so your customers are so excited about working with you that they eagerly give you qualified referrals. A qualified referral is someone that they talked to about you and asked to call you. What you are doing now doesnt place enough focus on building relationships, so the referrals you get are pretty weak.

You dont have to do things the hard way to be successful. When you change the things youre looking at you change the things you see. Start seeing a better easier way by updating your insurance sales skills to the tools you need in todays market by utilizing the ideas in this article.

Would you like to learn more about your sales skills? Try this Sales Skills Analysis and find out where your opportunities for improvement are.

When you absolutely must have measurable results to consistently and predictably get where you want to go for Superior Success...visit CoachingMegaAgents to start on your journey for superior success.



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